Work

Antecedents of positive eWOM in hotels. Exploring the relative role of satisfaction, quality and positive emotional experiences

Year: 2020

Type: article

Study design: Observational Study

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-02-2020-0113

Authors: Antoni Serra-Cantallops, Jose Ramón Cardona, Fabiana Salvi

Institution: Universitat de les Illes Balears

Language: English

Topic: Digital Marketing and Social Media

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3088364494

FWCI: 14.04

Cites: 69

Cited by: 113

Related to: 10