Work

Toward the development of a comprehensive Product-Service System (PSS) evaluation method

Year: 2020

Type: article

Abstract: Evaluation is a pivotal element in Product-Service System (PSS) development and implementation. A proper evaluation is a perceptive foundation to adequately improve PSS which leads to effective PSS development and implementation. However, the previous studies reveal a deficiency in the comprehensive evaluation method which fully supports a structured assessment for PSS from a diverse perspective and performance category. This paper systematically reviews the PSS literature to identify the required pertinent elements of PSS evaluation. As a result, a conceptual framework of comprehensive PSS evaluation is presented.

Source: Procedia CIRP

DOI: 10.1016/j.procir.2020.03.067

Authors: Takehiko Nakada, Mar’atus Sholihah, Yuya Mitake, Yoshiki Shimomura

Institution: Tokyo Metropolitan University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W3089242876

FWCI: 1.804

Cites: 27

Cited by: 9

Related to: 10