Work

The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges

Year: 2020

Type: article

Source: Electronic Markets

DOI: 10.1007/s12525-020-00442-3

Authors: Kichan Nam, Christopher S. Dutt, Prakash Chathoth, Abdelkader Daghfous, M. Sajid Khan

Institutions: American University of Sharjah, Emirates Academy of Hospitality Management

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

Funder: American University of Sharjah

Award: G3924229052

OpenAlex ID: W3092938312

FWCI: 21.39

Cites: 73

Cited by: 459

Related to: 10