Work

Consumer suggestion sharing: helpful, pragmatic and conditional

Year: 2020

Type: article

Source: European Journal of Marketing

DOI: 10.1108/ejm-10-2019-0806

Authors: Thomas A. Burnham, Garret Ridinger, Anne Carpenter, Laee Choi

Institutions: University of Nevada, Reno, Colorado State University Pueblo

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3097452228

FWCI: 1.554

Cites: 102

Cited by: 19

Related to: 10