Work

Making conversations with chatbots more personalized

Year: 2020

Type: article

Source: Computers in Human Behavior

DOI: 10.1016/j.chb.2020.106627

Authors: Michael Shumanov, Lester Johnson

Institution: Swinburne University of Technology

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3100581793

FWCI: 26.22

Cites: 60

Cited by: 427

Related to: 10