Work

Impact of service quality and perceived value on the post-purchase intention with the moderating effect of switching cost

Year: 2020

Type: article

Study design: Observational Study

Authors: Farhan Mirza Farhan, Nabeel Abdul Waheed, Sohail Younis

Institutions: University of Sargodha, University of the Punjab

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3119809425

FWCI: 0.769

Cites: 46

Cited by: 4

Related to: 10