Work

The RELQUAL scale: a measure of relationship quality in export market ventures

Year: 2004

Type: article

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2004.03.001

Authors: Carmen Lages, Cristiana Raquel Lages, Luis Filipe Lages

Institutions: University of Warwick, ISCTE Business School, Universidade Nova de Lisboa

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W3121509092

FWCI: 30.9

Cites: 67

Cited by: 414

Related to: 10