Work

Customer Satisfaction in Terms of Physical Evidence and Employee Interaction

Year: 2011

Type: preprint

Study design: Observational Study

Source: SSRN Electronic Journal

DOI: 10.2139/ssrn.1939601

Authors: Vadivelu Thusyanthy, Samithamby Senthilnathan

Institution: University of Jaffna

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W3123907383

Cites: 32

Cited by: 18

Related to: 10