Work

Impact of Service Quality on Satisfaction in the Indian Banking Sector

Year: 2012

Type: article

Study design: Observational Study

Source: IUP Journal of Marketing Management

Authors: Vinita Kaura, Saroj Kumar Datta

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3124914702

FWCI: 4.992

Cites:

Cited by: 22

Related to: 10