Work

Necessary and sufficient antecedents of customer loyalty to logistics service providers

Year: 2020

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/jbim-04-2020-0181

Author: Ilias Vlachos

Institution: Excelia Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3126328277

FWCI: 1.154

Cites: 97

Cited by: 15

Related to: 10