Work

Le traitement des réclamations : le levier prioritaire de la satisfaction du client

Year: 2021

Type: article

Source: Revue Organisation et Travail

Authors: Jamila Hammouche, Djamel Elhouari, Abdelmadjid Ezzine

Institution: Université Djilali de Sidi Bel Abbès

Language: French

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3127017061

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