Unplanned managerial work: an ambidextrous learning potential
Year: 2021
Type: article
Abstract: Learning processes have an impact on both specific problems and provide wider knowledge of different work processes. For this, managerial work has been identified as crucial. Managerial work is ad hoc and full of daily disturbances, and as learning in organisations often occurs unplanned, it is of interest to study learning processes during unplanned managerial work. A theoretical framework with two learning logics, developmental and executional learning were used. These logics are interpreted as an interdependent duality and not only as two equally important entities. The purpose of this study is to understand learning processes during unplanned managerial work in practice, from an ambidextrous perspective. An in-depth qualitative approach was used, where four learning processes were identified and analysed. We identify two ambidextrous learning logics, within complex work processes, based on either the executional or developmental mode, as a complement to existing knowledge on learning in organisations.
Source: Studies in Continuing Education
Authors: Kristina Sollander, Annika Engström
Institution: Jönköping University
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: hybrid
Award: G2318305638
OpenAlex ID: W3127023304
