Work

Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications

Year: 2021

Type: article

Source: Tourism Management

DOI: 10.1016/j.tourman.2021.104309

Authors: Vignesh Yoganathan, Victoria-Sophie Osburg, Werner H. Kunz, Waldemar Toporowski

Institutions: University of Sheffield, Université de Montpellier, MBS School of Business, University of Massachusetts Boston, University of Göttingen

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W3136186282

FWCI: 27.72

Cites: 68

Cited by: 326

Related to: 10