Work

Testing the Reliability of the Banking Service Quality: a Case Study of Commercial Banks in Vietnam

Year: 2021

Type: article

Source: Academy of strategic management journal/Academy of Strategic Management journal

Authors: Phan Dien Vy, Phan Thành Tâm

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3148869259

FWCI: 0.644

Cites: 17

Cited by: 4

Related to: 10