Work

Customer Experience and Repurchase Intention in Multi-Channel: Customer Satisfaction as Mediating Variable

Year: 2021

Type: article

DOI: 10.13106/jidb.2021.vol12.no3.7

Authors: Anita Mustikasari, Maria Krisnawati, Endro Sutrisno

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3149777955

FWCI: 3.913

Cites:

Cited by: 30

Related to: 10