Work

Serviços com qualidade: a vantagem competitiva

Year: 1992

Type: article

Authors: Karl Albrecht, Lawrence J Bradford

Language: Portuguese

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3162950342

FWCI:

Cites:

Cited by: 17

Related to: 10