Work

Using data mining for customer satisfaction research

Year: 2002

Type: article

Author: Michael Scott Garver

Institution: Carnegie Mellon University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3194941070

FWCI: 4.34

Cites:

Cited by: 48

Related to: 10