Work

Service experience evaluation: The interrelationships of customer affect and service outcomes

Year: 2007

Type: article

Study design: Observational Study

Source: RMIT Research Repository (RMIT University Library)

Authors: Sandy Ng, Tracey S. Dagger

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W391157453

FWCI:

Cites: 45

Cited by:

Related to: 10