Work

Service Design : A TQM Instrument for Service Providers

Year: 1992

Type: article

Authors: Bo Edvardsson, Jan Mattson

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W407162096

FWCI:

Cites:

Cited by: 6

Related to: 10