Work

The influence of e-customer satisfaction, e-trust and perceived value on consumer's repurchase intention in B2C e-commerce segment

Year: 2021

Type: article

Study design: Observational Study

Source: Asia Pacific Journal of Marketing and Logistics

DOI: 10.1108/apjml-03-2021-0221

Authors: Miao Miao, Tariq Jalees, Syed Imran Zaman, Sherbaz Khan, Noor-ul-Ain Hanif, Muhammad Kashif Javed

Institutions: Yango University, Karachi Institute of Economics and Technology, Jinnah University for Women, Sichuan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4200486903

FWCI: 41.05

Cites: 59

Cited by: 528

Related to: 10