Work

Survival strategies of the sharing economy from the pandemic to a new normal: A dynamic capabilities approach

Year: 2022

Type: article

Abstract: This paper explores the business strategies of car‐sharing platforms between 2020 and 2021, during the COVID‐19 pandemic. The study conducted a systematic review and adopted a dynamic capabilities approach; it analyzes 231 online articles concerning Uber, Ola, and Grab to demonstrate 6S sub‐constructs: SAFETY, SCAN, SYSTEM, SUPPORT, SPREAD, and SPEED. The findings suggest that developing safe riding experiences, identifying threats through technology, realigning culture/structure through financial/community support, and expanding delivery services are necessary strategies to combat the pandemic. The new normal has managerial and policy implications on how businesses in the sharing economy sector adapt to radical and dynamic environments.

Source: Managerial and Decision Economics

DOI: 10.1002/mde.3592

Authors: Hui‐Ru Chi, Hsuan‐Pei Ho, Pei‐Kuan Lin

Institutions: Jiaying University, Asia University, Hungkuang University

Language: English

Topic: Sharing Economy and Platforms

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Sustainable cities and communities, Industry, innovation and infrastructure, Decent work and economic growth

Open Access status: bronze

OpenAlex ID: W4214948719

FWCI: 1.199

Cites: 70

Cited by: 7

Related to: 10