Work

Innovative Service Behaviors of Hotel Employees: An Internal Service Perspective

Year: 2022

Type: article

Study design: Observational Study

Source: Journal of Quality Assurance in Hospitality & Tourism

DOI: 10.1080/1528008x.2022.2051220

Author: Wen-Jung Chen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4221064978

FWCI: 1.801

Cites: 50

Cited by: 18

Related to: 10