Work

Transformative value co-creation with older customers in e-services: Exploring the influence of customer participation on appreciation of digital affordances and well-being

Year: 2022

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2022.103022

Authors: Yu Zhang, Jiafu Su, Honggui Guo, Jeoung Yul Lee, Yan Xiao, Mingqiu Fu

Institutions: Chongqing University of Posts and Telecommunications, Chongqing Technology and Business University, Krirk University, Chongqing City Vocational College, Hongik University, Macau University of Science and Technology, Chongqing University of Technology

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4281553447

FWCI: 4.196

Cites: 65

Cited by: 28

Related to: 10