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An E-commerce Customer Segmentation Method based on RFM Weighted K-means

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Year: 2022
Type: conference-paper
Source: International Conference on Management Engineering, Software Engineering and Service Sciences (ICMSS)
DOI: 10.1109/icmss55574.2022.00017
Authors: Pengfei Li, Chen Wang, Jianhong Wu, Radovan Madlenak
Institutions: Xi’an University of Posts and Telecommunications, University of Žilina
Language: English

Topic: Customer churn and segmentation
Subfield: Marketing
Field: Business, Management and Accounting
Domain: Social Sciences

Open Access status: closed

Funders: Xi'an Municipal Bureau of Science and Technology, National Office for Philosophy and Social Sciences
Awards: G4647606582, G5403826296
OpenAlex ID: W4285819107
FWCI: 6.18
Cites:
Cited by: 18
Related to: 10
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