Work

Shopping app features: their impact on customer satisfaction and loyalty

Year: 2022

Type: article

Study design: Observational Study

Source: The International Review of Retail Distribution and Consumer Research

DOI: 10.1080/09593969.2022.2109189

Authors: Kathrin Sinemus, Stephan Zielke, Thomas Dobbelstein

Institutions: University of Wuppertal, Durban University of Technology, Ravensburg University of Cooperative Education

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4291001785

FWCI: 2.398

Cites: 90

Cited by: 14

Related to: 10