Work

Make every interaction count - assessing the role of customers’ self-construal on value co-creation at service encounters

Year: 2022

Type: article

Study design: Observational Study

Source: The International Review of Retail Distribution and Consumer Research

DOI: 10.1080/09593969.2022.2109714

Authors: Amjad Shamim, Jiseon Ahn, Imran Khan, Mahmood Shah, Muhammad Farrukh Abid

Institutions: Universiti Teknologi Petronas, Taylor's University, Prince Sultan University, Northumbria University, Newcastle University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Ministry of Higher Education, Malaysia

OpenAlex ID: W4292417059

FWCI: 3.995

Cites: 70

Cited by: 21

Related to: 10