Work

Tourist satisfaction with online car-hailing: evidence from Hangzhou City, China

Year: 2022

Type: article

Study design: Observational Study

Source: Current Issues in Tourism

DOI: 10.1080/13683500.2022.2117684

Authors: Bin Zhou, Qihao Xiong, Siyi Liu, Ling-en Wang, Ping Li, Chris Ryan

Institutions: Ningbo University, Chinese Academy of Sciences, Institute of Geographic Sciences and Natural Resources Research, Hainan University, University of Waikato

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Sustainable cities and communities

Open Access status: closed

Funders: National Natural Science Foundation of China, Youth Innovation Promotion Association of the Chinese Academy of Sciences, National Social Science Fund of China

Awards: G1333439996, G6728876023

OpenAlex ID: W4293582310

FWCI: 1.911

Cites: 83

Cited by: 16

Related to: 10