Work

Understanding and Managing Customer Experiences

Year: 2022

Type: book-chapter

Source: Springer eBooks

DOI: 10.1007/978-3-030-91828-6_33

Authors: Elina Jaakkola, Larissa Becker, Ekaterina Panina

Institutions: University of Turku, Tampere University, Atitus Educação, University of Tampere

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4297887594

FWCI: 14.32

Cites: 57

Cited by: 24

Related to: 10