Work

ChatGPT and the hospitality and tourism industry: an overview of current trends and future research directions

Year: 2023

Type: article

Source: Journal of Hospitality Marketing & Management

DOI: 10.1080/19368623.2023.2211993

Authors: Dogan Gursoy, Yu Li, Hakjun Song

Institutions: University of Johannesburg, Washington State University, Bohai University, Pai Chai University

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4376255328

FWCI: 70.9

Cites: 31

Cited by: 448

Related to: 10