Work

Machine Learning Approach to Predict E-commerce Customer Satisfaction Score

Year: 2023

Type: conference-paper

Source: International Conference on Business and Industrial Research (ICBIR)

DOI: 10.1109/icbir57571.2023.10147542

Authors: Pongthanin Wangkiat, Chantri Polprasert

Institution: Srinakharinwirot University

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4381195564

FWCI: 4.774

Cites: 10

Cited by: 10

Related to: 10