Work

Past, present, and future of anthropomorphism in hospitality & tourism: conceptualization and systematic review

Year: 2023

Type: review

Study design: Systematic Review

Source: Journal of Hospitality Marketing & Management

DOI: 10.1080/19368623.2023.2232382

Authors: Rehan Husain, Vir Ved Ratna, Anupam Saxena

Institution: Jaipuria Institute of Management

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4384406043

FWCI: 1.101

Cites: 201

Cited by: 37

Related to: 10