Work

Chatbots in E-learning : Advantages and Limitations

Year: 2021
Type: conference-paper
Abstract: The application of artificial intelligence in the educational field has increased significantly in the lastdecade. In fact, several works are carried out in order to implement smart systems to help learners in their learning pro-cesses. Chatbot is one of the AI solutions used to capitalize tutor knowledge and transfer it to learners. Its main featureis to interact effectively with human requests using natural language processing tools, which enables it to understandhuman intent and respond by text or voice. As a sequence, the chatbot improves the efficacy and productivity in theeducation domain. Our work aims to identify, collect, and synthesize numerous works from multiple research studies onthe use of chatbot in the education field.In this paper, we studied the main research that focuses on the use of chatbot in education. Then, we make a compara-tive study to highlight research gaps and open new windows for guiding our future works in this area.
Source: HAL
Language: French
Open Access status: green
OpenAlex ID: W4386581511
FWCI: 0.093
Cites:
Cited by: 1
Related to: 10