Work

Customer experiences in omnichannel retail environments: a thematic literature review

Year: 2023

Type: article

Source: The International Review of Retail Distribution and Consumer Research

DOI: 10.1080/09593969.2023.2256491

Authors: Alina Both, Sascha Steinmann

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4386690796

FWCI: 5.275

Cites: 92

Cited by: 20

Related to: 10