Work

Co-creating cultural heterotopic spaces in Airbnb

Year: 2024

Type: article

Abstract: This article considers the concept of heterotopia in shared tourism accommodation. Based on an auto-ethnographic account and interviews with 27 hosts and guests of Airbnb shared spaces and their Airbnb listings, the article explains how a home with mixed statuses of accommodation and homeyness can provide transitional experiences that link the ordinary and extra-ordinary, order and disorder and conflicting cultural meanings that impact social interaction. We find that Airbnb spaces contain layers of cultural complexity that shape how hosts and guests co-create their exchanges and transition through the space. Applying the concept of heterotopia to a site that disrupts taken-for-granted notions about the ordering of space offers a dynamic view of how the peer-to-peer accommodation experience is co-created. We also develop implications for consumption and service provision within the sharing economy.

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2023.114491

Authors: Marian Makkar, Francis Farrelly, Navdeep Athwal

Institution: RMIT University

Language: English

Topic: Sharing Economy and Platforms

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Sustainable cities and communities

Open Access status: hybrid

Estimated APC paid: $3,820