Work

Churn Prediction via Multimodal Fusion Learning: Integrating Customer Financial Literacy, Voice, and Behavioral Data

Year: 2023

Type: conference-paper

Source: International Conference on Behavioral, Economic, and Socio-Cultural Computing

DOI: 10.1109/besc59560.2023.10386253

Authors: David Hason Rudd, Huan Huo, Md Rafiqul Islam, Guandong Xu

Institution: University of Technology Sydney

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Australian Research Council

OpenAlex ID: W4390957756

FWCI: 8.045

Cites: 15

Cited by: 9

Related to: 10