Work

The two sides of hotel green practices in customer experience: an integrated approach of the Kano model and business analytics

Year: 2024

Type: article

Source: Journal of Travel & Tourism Marketing

DOI: 10.1080/10548408.2024.2333411

Authors: Hyekyung Park, Mahsa Bitaab, Minwoo Lee, Ki-Joon Back

Institutions: Florida State University, Hilton Worldwide Holdings (United States), University of Houston, Hong Kong Polytechnic University

Language: English

Topic: Environmental Sustainability in Business

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4393371880

FWCI: 11.52

Cites: 58

Cited by: 25

Related to: 10