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Using machine learning methods to predict future churners: an analysis of repeat hotel customers

Year: 2024

Type: article

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-06-2023-0844

Authors: Aslıhan Dursun-Cengizci, Meltem Caber

Institutions: Antalya Bilim Üniversitesi, Antalya Bilim University, Akdeniz University

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4394618276

FWCI: 11.5

Cites: 63

Cited by: 25

Related to: 10