Work

Exploring customer engagement tensions when pursuing responsible business practices

Year: 2024

Type: article

Source: Journal of service management

DOI: 10.1108/josm-12-2023-0509

Authors: Andrew S. Gallan, Diogo Hildebrand, Yuliya Komarova, Dan Rubin, Ronen Shay

Institutions: Florida Atlantic University, Baruch College, Fordham University, St. John's University

Language: English

Topic: Corporate Social Responsibility and Sustainability

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4395075934

FWCI: 10.53

Cites: 48

Cited by: 21

Related to: 10