Work

Customer churn analysis using feature optimization methods and tree-based classifiers

Year: 2024

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/jsm-04-2024-0156

Authors: Fatemeh Ehsani, Monireh Hosseini

Institution: K. N. Toosi University of Technology

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4402080733

FWCI: 6.572

Cites: 82

Cited by: 14

Related to: 10