Work

When the recipe is more important than the ingredients, understanding factors affecting customer loyalty in unmanned convenience store using fsQCA

Year: 2024

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2024.104117

Author: Abdullah Alshehri

Institution: King Saud University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4403624232

FWCI: 3.753

Cites: 145

Cited by: 13

Related to: 10