The Impact of Mobile Payments in the Post-epidemic Era in China: Consumption, Tourism, and User Perception
Year: 2024
Type: article
Abstract: The global COVID-19 outbreak, which began in late 2019 and concluded in early 2023, significantly impacted the world economy. However, China's economy, bolstered by the influence of mobile payments, has shown remarkable resilience. This study examines the impact of the post-epidemic mobile payment era in China, including consumption, Tourism, and user perceptions sectors. This is based on the data analysis of the payment system reports from the People's Bank of China, Alipay’s and WeChat’s payment system reports, Chinese Demographics, the study of User perceptions of Chinese Mobile payment, Mobile payments Online Consumption Share, Chinese Household Consumption via mobile payments. The results are that the users’ number and the total transaction number of mobile payments increased significantly compared with pre-epidemic; mobile payments transformed offline needs into online consumption and helped rural areas and older people eliminate liquidity restrictions; travel expenses paid through mobile payment platforms doubled growth compared with the same period in 2019; the epidemic has necessitated people to use mobile payments. This study concludes that mobile payment stimulated and increased the Chinese Household Consumption Level, and it can enhance users' satisfaction and happiness; mobile payment is a crucial factor in improving tourism recovery and development. The research summarized the effects of mobile payment on Consumption, Tourism and Chinese User Perceptions in the post-epidemic era. Mobile payment will still play a positive driving role in the Chinese economy's growth. The research also provides suggestions and estimates for the future of the Chinese mobile payment market.
Author: Yong Wang
Institution: UNSW Sydney
Language: English
Subfield: Health Information Management
Field: Health Professions
Domain: Health Sciences
Open Access status: hybrid
OpenAlex ID: W4405591292