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The Gift of Choice? How Offering Options Can Undermine Recipient Appreciation

Year: 2024
Type: article
Abstract: ABSTRACT This research examines the differing evaluations of “gifts with choices”—gifts allowing recipients to select specific attributes—by givers and recipients. Through multiple studies, we find that recipients view such gifts as less thoughtful, resulting in reduced appreciation. Conversely, givers underestimate the negative impact of offering choices on recipients' perceptions. This giver–recipient asymmetry stems from recipients associating these gifts with less effort from the giver. Importantly, the discrepancy diminishes in socially distant relationships or when givers provide information about their preselected gift attributes. This study expands gift‐giving literature by being the first to investigate gifts with choices, unveiling a unique giver–recipient disagreement, and exploring its underlying causes and boundary conditions.
Language: English
Subfield: Marketing
Open Access status: bronze
OpenAlex ID: W4405659636
FWCI: 1.403
Cites: 46
Cited by: 3
Related to: 10