Uncertainty Unleashes the Belonging Bug: How Pandemic Threat Makes Consumers Crave Cause-related Products
Year: 2024
Type: book-chapter
Abstract: Companies donating a certain amount of money to a selected cause responding to each consumer purchase is known as cause-related marketing (CRM) that has become very popular and has grown exponentially in the past few decades.However, when faced with pandemic threat, what happens to consumer preference for cause-related products (CRPs)?Little research has explored how pandemic threat influences consumers' preference for CRPs.To address the gap, we analyze the issue based on the uncertainty-identity theory.The results show that pandemic threat increases consumers' preference for CRPs, and the perception of uncertainty and need to belong plays a chain mediating role between pandemic threat and preference for CRPs.
Authors: Yaming Wang, Ni Zhao
Institution: Shandong University of Traditional Chinese Medicine
Language: English
Subfield: Marketing
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4405756546
