Year: 2024
Type: article
Abstract: This study explores the metaverse as a transformative platform for brand engagement and consumer loyalty. By blending virtual, augmented, and physical realities, the metaverse enables immersive and interactive experiences, reshaping how brands connect with consumers. The research examines strategies employed by brands, such as gamification and virtual showrooms, and evaluates the metaverse's impact on loyalty through personalized and secure interactions. Challenges like technological barriers, privacy concerns, and the need for continuous innovation are discussed. The paper provides actionable recommendations for leveraging the metaverse effectively, highlighting its potential to revolutionize digital marketing while addressing ethical and strategic considerations.
Authors: Harshal Chandel -, Arunabh Saikia -, Shreyash Chandel -, Rajkumar Meena -
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4405811410