Work

The Impact of Social Media Influencers on Customers Buying Behaviour Pattern

Year: 2024
Type: article
Study design: Observational Study
Abstract: The present social media influencers have changed the way consumers interact and decide about products. This paper comprehensively explores the effects of social media influencers on consumer purchasing behaviour, especially with regard to brand perception, purchase intention, and customer loyalty. The mixed-methods approach was used in this study where the quantitative tool consisted of a blend of surveys and interviews with a heterogeneous population of consumers who were sought across the various social media portals. The results show that the influence of influencers is significantly influential in the attitude formation within the customers, mainly through their authenticity in recommendation, the relationship with the audience, and being in line with the desired values of the consumer. There are also findings that show how the influencers contribute not only to a positive uplift in brand visibility but also to some essential drivers within purchase decisions for younger demographics. Thus, this research contributes to the existing knowledge of modern dynamics of marketing with an aim toward unlocking new avenues for influencer partnerships with optimized consumer engagement and conversions on behalf of brands.
Language: English
Open Access status: hybrid
OpenAlex ID: W4405964780
FWCI: 2.894
Cites: 9
Cited by: 4
Related to: 10