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The Social Congruency Framework: Mapping Different Types of Social Consumption Experiences

Year: 2025
Type: article
Abstract: It is often said that much of consumption is "social" in nature, but what does this mean? This article proposes the social congruency framework for differentiating between different types of social consumption experiences-characterizing a consumption experience with respect to congruency with a social partner on up to three dimensions: what, when, and where. Utilizing this social congruency framework, we propose four different social consumption experiences: solo consumption with a social referent, asynchronous social consumption, synchronous social consumption, and shared consumption. Then, we leverage this framework to differentiate between different types of social consumption experiences and to explicate why this differentiation between different types of social consumption experiences matters in terms of how it can facilitate future research examining the nature of congruency within experiences as well as the antecedents and consequences across social consumption experiences.
Language: English
Subfield: Marketing
Open Access status: green
OpenAlex ID: W4407445489
FWCI: 5.428
Cites: 33
Cited by: 3
Related to: 10