Work

Analyzing the concordance and consistency of AI and human ratings in hospitality reviews

Year: 2025

Type: article

Source: Journal of Hospitality and Tourism Technology

DOI: 10.1108/jhtt-04-2024-0251

Authors: Sandra Morini-Marrero, Jose M. Ramos-Henriquez, Anil Bilgihan

Institutions: Universidad de La Laguna, Florida Atlantic University

Language: English

Topic: Digital Marketing and Social Media

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4408342566

FWCI: 11.06

Cites: 62

Cited by: 6

Related to: 10