Work

Unleashing digital servitization and service innovation: how decision-making logics and organizational learning enable coping with implementation process complexities

Year: 2025

Type: article

Source: Journal of Enterprise Information Management

DOI: 10.1108/jeim-05-2024-0238

Authors: Clemens Friedl, Paul Matthyssens, Wouter Van Bockhaven

Institutions: Antwerp Management School, University of Milano-Bicocca

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4408425069

FWCI: 7.362

Cites: 119

Cited by: 4

Related to: 10