The Power of Community in Higher Ed IT: Lessons from Service Dog Training and Communities of Practice
Year: 2025
Type: conference-abstract
Abstract: This talk explores the indispensable role of community within communities of practice (CoPs) in shaping the growth and resilience of Higher Education IT professionals. Much like the relationship between a raiser and a Seeing Eye puppy, CoPs provide guidance, patience, and collective wisdom, fostering an environment where members can grow confidently into their roles. By nurturing this partnership of shared goals, mutual support, and continuous learning, CoPs empower IT staff to adapt to new challenges, drive innovation, and support the diverse needs of their institutions. Using the bond between a raiser and a service dog in training as a framework, this presentation illustrates how community involvement and shared responsibility cultivate expertise, adaptability, and a sense of purpose within Higher Ed IT, ultimately enhancing outcomes across the institution.
Author: Jeffrey P Kontio
Institution: Princeton University
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
SDG: Quality education
Open Access status: hybrid
OpenAlex ID: W4409151586