Year: 2025
Type: article
Abstract: This research aims to find Jonas Photo's Marketing Public Relations strategy in maintaining customer loyalty by referring to the theoretical basis of Thomas L. Harris, namely the Three Ways Strategy Concept which is relevant to the research phenomenon. This research uses descriptive qualitative research methods with data collection techniques, namely passive participant observation and in-depth interviews. The results of this study found that Jonas Photo's Marketing Public Relations strategy in maintaining customer loyalty is in accordance with the three elements in the Three Ways Strategy Concept, (1) Push Strategy (2) Pull Strategy and (3) Pass Strategy.
Institution: Sunan Gunung Djati State Islamic University Bandung
Language: English
Subfield: Marketing
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4410079110
